Privacy Policy
Last updated: June 10, 2026
Who We Are
This website is operated by Skid Heaven LLC, PO Box 556, Norwood, MN 55368. When we say "we," "us," or "our," we mean Skid Heaven LLC.
Information We Collect
Information you provide
When you place an order or contact us, we collect:
- Name, email address, phone number
- Shipping and billing address
- Order details and machine information
We do not collect or store credit card numbers. All payment processing is handled by Stripe, our PCI-compliant payment processor.
Information collected automatically
When you visit our site, we automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and referring URL
- Cookies and similar tracking technologies
How We Use Your Information
- Order fulfillment: Processing, shipping, and communicating about your orders
- Customer support: Responding to your questions and resolving issues
- Advertising: Measuring and optimizing our advertising — including conversion measurement and retargeting — via Google (Google Ads and Google Analytics/GA4), Microsoft Advertising, and Meta (Facebook and Instagram)
- Site improvement: Understanding how visitors use our site to improve the experience
Third-Party Services
We share information with the following services to operate our business:
- Stripe — Payment processing
- Google (Google Analytics and Google Ads) — Website analytics, advertising measurement, and attribution
- Meta Platforms (Facebook/Instagram) — Advertising measurement and retargeting (Meta Pixel and Conversions API)
- Microsoft Advertising — Advertising measurement and retargeting (UET tag)
- Microsoft Clarity — Session recording and heatmaps
- WhatConverts — Call tracking and lead attribution
- Cloudflare — Website hosting and security
Each of these services has its own privacy policy governing how they handle data.
Cookies
We use cookies and similar technologies to remember your preferences, understand site usage, and measure advertising effectiveness. You can control cookies through your browser settings, though disabling them may affect site functionality.
Data Retention
We retain your personal information for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, and resolve disputes. Usage data is generally retained for shorter periods unless needed for security or operational purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests within 30 days.
Your Privacy Choices (U.S. State Privacy Rights)
Depending on your state of residence — including California under the CCPA/CPRA, and similar laws in Virginia, Colorado, Connecticut, and other states — you may have the right to know and access the personal information we collect, request its deletion or correction, and opt out of the "sale" or "sharing" of your personal information for targeted (cross-context behavioral) advertising.
We do not sell your personal information for money. However, our use of advertising cookies and identifiers (for example, with Google, Microsoft, and Meta) may be considered a "sale" or "sharing" for targeted advertising under some state laws.
Use the control above to opt out of the sale or sharing of your personal information for targeted advertising. We also honor Global Privacy Control (GPC) browser signals automatically. For other requests — access, deletion, or correction — contact us at support@skidheaven.com or 952-353-9661. We will not discriminate against you for exercising your privacy rights.
Children's Privacy
Our website is not directed at anyone under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Questions about this policy? Reach us at support@skidheaven.com or call 952-353-9661.